×

Registration

Profile Informations

Login Datas

or login

First name is required!
Last name is required!
First name is not valid!
Last name is not valid!
This is not an email address!
Email address is required!
This email is already registered!
Password is required!
Enter a valid password!
Please enter 6 or more characters!
Please enter 16 or less characters!
Passwords are not same!
Terms and Conditions are required!
Email or Password is wrong!

CUTOMER SERIVCE INFORMATION

<

Hello and welcome HERE YOU WILL FIND ALL THE INFORMATION YOU NEED IN REGARDS TO YOUR PURCHASE AND OUR SERVICES.

Your tickets will be emailed to you within an hour of your purchase being processed. We ask that you print your tickets if possible. However, presenting them to the driver on your phone at the time of boarding is also admissible. Please note that if your phone screen is cracked or severely damaged, you will have to print the tickets and present a physical copy, as the driver needs to be able to scan the unique code on your ticket. You may print the tickets from your email or from our website. To print or view your tickets on our website, please go to the “My Account” dashboard. There you will find a “My Tickets” tab. You may also access you tickets in “My Account” dashboard by clicking the “View Order” tab. If you have any questions or concerns about your purchase, or simply need a bit more information, please do not hesitate to email us at contact@whistlerrides.ca or giving us a call at (604)-715-0196

DEPARTURE/ARRIVAL LOCATIONS

(Please note that the details of departure and arrival locations specific to your purchase will be clearly indicated on your ticket. Take care to review and please contact us should any questions arise)

ROUTEPICK-UP/DROP-OFF LOCATIONSRides Service
Vancouver (burrard) to Whistler Vancouver: Pick-up at the corner of Burrard and Melville Street, by the side entrance to the Hyatt Regency Hotel Whistler: Drop-off at The Gondola Transit Exchange (off Blackcomb Way) 6 rides a day
Monday - Monday
Vancouver (UBC) to Whistler This Service will be launching very soon, please check back here for information 0 ride a day
Monday - Monday
Whistler Exchange gondola to Burrard Whistler: Pick-up at The Gondola Transit Exchange (off Blackcomb Way) Vancouver: Drop-off at the corner of Burrard and Melville Street, by the side entrance to the Hyatt Regency Hotel 6 rides a day
All week
Whistler Creekside Whistler: Pick-up at creekside, In front of Legends, under the bridge. As specified on route

Multi Pass

Our basic Multi Pass package price is $299 CAD (+ tax), with no missing dates or hidden fees.If you wish to purchase a Multipass please click on Multi Pass Link

CANCELLATIONS AND TICKET CHANGES

Missed Departure

Punctuality is of utmost importance in ensuring that all of our customers get proper service that they purchased. If you miss the scheduled departure, we reserve the right to no refund. Of course we will always do our best to accommodate your needs, so if you are simply running 5 minutes late, please give us a call. Please note that in this case, the driver still reserves the right to leave after the specified time has passed.

Ticket Change

The ticket change is FREE however we dont change tickets prior 24 hours of departure time if this is your case you will need to buy a new ticket. HOW IT WORKS: Please call 604-715-0196. If at any time you have any issues with the process or have any questions, please let us know!

Cancellations

If you wish to cancel your purchase, you must inform us in advance a fee will apply. No refunds will be issued to cancelations made less than 24 hours prior to departure date. Alternatively, you may choose not to cancel you ticket and ask us to keep it open-ended until such time as your travel dates are confirmed. Simply email us to make this request. Please note that although we are happy to accommodate this, we cannot guarantee seat availability for the dates you will end up choosing in the future.